Help & FAQ
If you have any questions or run into trouble while using the Fatkun Image Downloader or the Futoo platform, you can find full explanations and troubleshooting here.
This is a default security prompt by Windows SmartScreen for newly released `.exe` executable installers that do not yet have an expensive corporate Microsoft code-signing certificate. Rest assured, our helper manager is 100% safe. Solution: Click 'More info' in the blue warning window, then click the 'Run anyway' button at the bottom right to continue installation.
Browsers like Chrome and Edge automatically flag new or uncommon executable downloads. Rest assured, our manager is safe. Solution: Click 'Keep' on the download prompt, or open browser downloads (Ctrl+J) and choose 'Keep dangerous file'.
Because the Fatkun Manager automatically downloads updates and writes files into browser directories, it may trigger sensitive heuristic warnings. Solution: Choose 'Allow all actions' or 'Trust this app' in the antivirus prompt. If already quarantined, go to the antivirus 'History / Quarantine' section, restore it, and add it to the exclusion list.
Step 1: Download the ZIP archive and extract it to a folder (e.g. fatkun-crx). Step 2: Open Chrome or Edge and go to chrome://extensions/ in the URL bar. Step 3: Turn on the 'Developer mode' toggle in the top-right corner. Step 4: Drag and drop the extracted fatkun-crx folder anywhere onto the extensions page to complete setup.
Credits are usually added to your cloud account within 1 minute. If delayed: 1. Refresh the website and re-login. 2. Click your profile icon and check 'Transaction History'. If still missing after 10 minutes, please grab a screenshot of your invoice/payment and click the support bubble in the bottom right corner. We'll credit you immediately!
Yes, you can. Your account, VIP subscription state, and AI Credits are stored securely in the cloud and synced in real-time across multiple computers or browsers. However, to protect your privacy, do not share your login credentials or access Tokens publicly as high-frequency multi-IP usage may trigger anti-fraud locks.
The Free version provides robust download tools, but modifies your browser's new tab page to an e-commerce shortcuts page containing ads. The VIP version: 1. Removes all ad blocks and restores your native new tab page; 2. Grants a massive bonus of AI Credits (10k/mo or 100k/yr); 3. Unlocks VIP-exclusive large image detection rules & premium AI suites; 4. Grants top-tier customer and technical support.
AI Credits are the universal currency for AI utilities on Futoo. Standard rates: AI Background Cutout (approx. 5 credits/img), AI Image Translation (approx. 10 credits/img), AI Object Eraser / Watermark Removal (approx. 5 credits/use), AI Batch Aspect Ratio Resize (approx. 2 credits/img). You can acquire credits by subscribing to VIP or purchasing standalone credit packages in your account panel.
Navigate to any page, click the Fatkun extension icon in your toolbar, and choose 'Download Current Tab'. In the newly opened panel, Fatkun automatically targets high-res images. You can select 'Large Image Parsing' or 'Smart Categorization' in the left pane to filter out small icons and ads, then click 'Download' in the top right to save them all.